FAQs

All visitors are welcome; however, following surgery patients need a quiet and relaxed atmosphere, so please use your discretion and be sure children are supervised at all times.

Yes, all inpatient rooms have chairs that open up into beds.

Cell phones may be used throughout the facility. We do ask that you put your cell phone on silent or vibrate while in patient care areas.

Please have your physician contact our Medical Staff Office at 985.801.6260 or email info@avala.com.

Anyone is welcome to use their computer in our lobby areas and in a patient rooms. We also have wireless internet available.

Yes, click here to find contact information for all AVALA departments.

Visiting hours are from 8:00am to 9:00pm daily. The front of the building is locked down at 6:00p.m.; after that, you can obtain access by entering the south side of the building using the intercom next to the glass door. Please identify yourself and the patient’s name who you are visiting.

AVALA Hospital

Patients will arrive at the AVALA Hospital lobby then check in with the concierge and determine if all necessary paperwork has been completed.

AVALA Imaging Center

Patients will arrive at the AVALA Imaging Center lobby located on the left side of the hospital. Patients will then check in with the concierge and determine if all necessary paperwork has been completed.

AVALA Physical Therapy

Patients will arrive at the AVALA Physical Therapy office building located in front of the hospital, right off of the HWY 190 service road. Patients will then check in with the concierge and determine if all necessary paperwork has been completed.

AVALA Hospital
67252 Industry Lane
Covington, LA 70433

From I-12, take Hwy 190 south towards Mandeville and get off at the Fairway Dr./Judge Tanner Blvd. exit 63A-B, take a left onto Fairway Dr. and continue on Judge Tanner Blvd., take a right onto the service road at the signal light, then left on Kane Ln.

If heading north on Hwy 190, exit to the right on Fairway Dr./Judge Tanner Blvd., keep right on Judge Tanner Blvd. and take a right onto the service road at the signal light, then a left on Kane Ln.

AVALA Imaging Center
67252 Industry Lane
Covington, LA 70433

From I-12, take Hwy 190 south towards Mandeville and get off at the Fairway Dr./Judge Tanner Blvd. exit 63A-B, take a left onto Fairway Dr. and continue on Judge Tanner Blvd., take a right onto the service road at the signal light, then left on Kane Ln.

If heading north on Hwy 190, exit to the right on Fairway Dr./Judge Tanner Blvd., keep right on Judge Tanner Blvd. and take a right onto the service road at the signal light, then a left on Kane Ln.

AVALA Physical Therapy
7003 Hwy 190 East Service Road
Covington, LA 70433

From I-12, take Hwy 190 south towards Mandeville and get off at the Fairway Dr./Judge Tanner Blvd. exit 63A-B, take a left onto Fairway Dr. and continue on Judge Tanner Blvd., take a right onto the service road at the signal light, then left on Kane Ln.

If heading north on Hwy 190, exit to the right on Fairway Dr./Judge Tanner Blvd., keep right on Judge Tanner Blvd. and take a right onto the service road at the signal light, then a left on Kane Ln.

AVALA Hammond Clinic
15828 Professional Plaza,
Hammond, LA 70403

If heading east, take I-12 towards Hammond. At exit 40, take ramp right for US-91 Bus toward Hammond/Ponchatoula. At roundabout, take 1st exit onto W Club Deluxe Road. Turn left onto Professional Plaza.

If heading west, take I-12 towards Hammond. At exit 40, take ramp right for US-51 Bus towards Hammond/Ponchatoula. At roundabout, take 3rd exit onto US-51 Bus/SW Railroad Avenue. At roundabout, take 1st exit. At roundabout, take 1st exit onto W Club Deluxe Road. Turn left onto Professional Plaza.

The chargemaster is a list of all items and services including the associated charge which is used to produce the bill for your visit at the facility. AVALA’s chargemaster only includes facility charges and does not include charges from your doctor, anesthesiologist, or other independent professionals that may be involved with your care.

Please understand that your insurance plan and many other factors will determine your actual financial responsibility to the facility. Those factors include but are not limited to whether your insurance plan is Medicare, Medicaid, or a commercial managed care plan. Your plan can include legislated or negotiated discounts and could have different deductibles, co-insurance, co-pays, and out of pocket maximums.

Please contact your insurance plan with any question about your benefits. Please contact AVALA with any questions about its charge master or payment policies. If you would like to review AVALA’S chargemaster, please click here.