AVALA RECEIVES THE 2022 PRESS GANEY HUMAN EXPERIENCE GUARDIAN OF EXCELLENCE AWARD®
FOR IMMEDIATE RELEASE – January 19, 2023
Media Inquiries: Brooke Russell | 985.801.6212 | brussell@avala.com
Covington, Louisiana – AVALA has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
As a winner of the Press Ganey Human Experience Guardian of Excellence Award®, AVALA is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“This award represents the commitment that we have to our patients and their healthcare,” said Joy Melgar, MSN, RN, AVALA Chief Nursing Officer. “We pride ourselves on caring for patients with personalized treatment plans that work for them as individuals. Providing patients with the most human experience possible can help take the stress out of their surgical experience.”
The team at AVALA Hospital are passionate about providing quality care. They go above and beyond to ensure our patient environment is stress free and that each patient feels comfortable and well taken care of. Whether answering questions or offering trusted support, the staff strives to make every visit a positive experience.
The result of all these efforts is an organization truly dedicated to its patients. AVALA Hospital sets the bar for patients being able to once again trust their healthcare providers.
“By putting their patients and workforce first each and every day, AVALA is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, Chairman and Chief Executive Officer, Press Ganey. “The caregivers at AVALA have inspired us with the compassion, empathy, and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
About Press Ganey
Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.
